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Clients/Laguna/Plant/slack/2025/10/2025-10-21_laguna.md

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# #laguna — 2025-10-21 **12:31 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761075104781249):** ![[F09MSUQR9J6_image.png]] **12:32 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761075132030369):** alright.. well the system platform IDE will not let me open anything now giving me this message **12:32 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761075156202629):** i have restarted the DEV machine, it likely needs a restart of the GR Server.. which i think is the (Galaxy repository?) server? **12:33 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761075183774369):** i just got a reply from AVEVA support saying that the person who can answer my question is out until the 27th. **12:33 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761075224836399):** i asked for some direction on the elearning modules that i could go through to help me get started... there are over 1100 modules and vidoes... i dont know which ones are relevant. **12:35 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761075348744379):** I dont want to break anything! how do you recommend we proceed? some training would be very helpful. ive spent quite a bit of time and dont feel like ive made a ton of progress. **12:36 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761075407665329):** regarding training ive been trying to talk to someone at aveva to discuss free self-lead options (if there are any) or what other options are relevant and available to get us some foundational knowledge of the system. **13:34 [Kevin](https://slack.com/archives/C08JS6KDLBD/p1761078883930809):** Man, sounds like it's super complicated. Yeah let's not break anything. I don't want to have to go to Cannon to help us. Did we get any support info? Are you talking to the Aveva California people? **13:35 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761078913645949):** i havent gotten any support. **13:35 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761078917795719):** i dont know who im talking to **13:35 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761078930475199):** the phone number i found told me that i need to email **13:35 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761078939739109):** and i sent an email and got that reply regarding the 27th **13:36 [Kevin](https://slack.com/archives/C08JS6KDLBD/p1761078967444309):** Find out who our sales rep is **13:36 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761078972368999):** how do i do that? **13:36 [Kevin](https://slack.com/archives/C08JS6KDLBD/p1761079018797109):** [https://california.avevaselect.com/](https://california.avevaselect.com/) **13:37 [Kevin](https://slack.com/archives/C08JS6KDLBD/p1761079054095699):** I've always found these guys are the most helpful **13:37 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761079069474909):** cool, ill give them a try **13:37 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761079070311919):** thanks **13:37 [Mason Radke](https://slack.com/archives/C08JS6KDLBD/p1761079078758819):** when are we putting ignition in there?

Extracted Entities

TypeKeyValueConfidenceEvidence
contact Mason Radke Mason Radke 95% 12:31 [Mason Radke]
contact Kevin Kevin 95% 13:34 [Kevin]
server AVEVA California Sales URL https://california.avevaselect.com/ 90% https://california.avevaselect.com/
server Galaxy Repository Server GR Server 70% it likely needs a restart of the GR Server.. which i think is the (Galaxy repository?) server?
system AVEVA Support AVEVA 90% i just got a reply from AVEVA support saying that the person who can answer my question is out until the 27th.
system System Platform IDE System Platform IDE 80% the system platform IDE will not let me open anything now giving me this message
system Ignition Ignition 80% when are we putting ignition in there?
task Find Aveva Sales Rep Find out who our sales rep is 90% Find out who our sales rep is
File: Clients/Laguna/Plant/slack/2025/10/2025-10-21_laguna.md
Updated: 2026-02-20 02:15:35.627629