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Clients/Tough/SMR/slack/2025/06/2025-06-16_tough-smr.md

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# #tough-smr — 2025-06-16 **06:00 [Mason Radke](https://slack.com/archives/C08NFJSU753/p1750078816392439):** Good morning Mason, We reached out to Stenner. Below are a few things you can try: Turn the pump off with the potentiometer and then unplug the pump for several minutes. Plug the pump back in to see if the lights are still flashing. If that does not work please send us your order number and the serial number of the pump. Stenner would then issue an RMA for a repair/warranty evaluation. Thanks Best regards, Bastian Wache Chemworld **06:00 [Mason Radke](https://slack.com/archives/C08NFJSU753/p1750078838763879):** Regarding the chemical pump with the flashing lights **07:28 [Kevin](https://slack.com/archives/C08NFJSU753/p1750084089530919):** Very helpful from a place that didn't actually make the sale! **07:33 [Mason Radke](https://slack.com/archives/C08NFJSU753/p1750084434508309):** i agree! **15:09 [andy](https://slack.com/archives/C08NFJSU753/p1750111768504619):** Thanks for reaching out to them **15:10 [andy](https://slack.com/archives/C08NFJSU753/p1750111818892669):** @Kevin Slo County asked if they were to go out and turn the pumps on in hand for sampling if they would run. They might if it’s not hot right? **15:12 [Kevin](https://slack.com/archives/C08NFJSU753/p1750111927721379):** Well 5 should run no problem. They will need to reset Well 6, and it will run for a while **17:31 [Mason Radke](https://slack.com/archives/C08NFJSU753/p1750120316321209):** ![[F091JFTRRU3_image.png]] **17:32 [Mason Radke](https://slack.com/archives/C08NFJSU753/p1750120342010439):** another project im working on.. this is how i did the flow pacing setpoints there **18:28 [Mason Radke](https://slack.com/archives/C08NFJSU753/p1750123688414439):** ![[F091RU6F2HJ_image.png]] **18:28 [Mason Radke](https://slack.com/archives/C08NFJSU753/p1750123695026849):** found your scaling pop up.. we could do it this way also > **14:40 [andy](https://slack.com/archives/C08NFJSU753/p1750714826447349):** I kinda like the visual aspect of mine, I would prefer to use that. **20:31 [Mason Radke](https://slack.com/archives/C08NFJSU753/p1750131063598099):** • *DO/0 – Tank Alarm:* HIHI, HI, LO, LOLO, I/O fault, Fail (any alarm on the faceplate) • *DO/1 – Chlorine (Cl₂) Alarm:* HIHI, HI, LO, LOLO, I/O fault, Fail (any alarm on the faceplate) • *DO/2 – Turbidity Alarm:* HIHI, HI, LO, LOLO, I/O fault, Fail (any alarm on the faceplate) • *DO/3 – Well Alarm:* Any pump alarm or flow alarm (as configured on the well faceplates) • *DO/4 – Transfer Alarm:* Any pump alarm, upstream pressure alarm, downstream pressure alarm, transfer flow rate alarm, CLA-VAL alarm (as configured on the faceplates) • *DO/5 – Booster Pump Alarm:* Any booster pump in alarm • *DO/6 – System Pressure Alarm:* Any system pressure alarm (as configured on the system faceplate)

Extracted Entities

TypeKeyValueConfidenceEvidence
contact Mason Radke Mason Radke 100% 06:00 [Mason Radke](https://slack.com/archives/C08NFJSU753/p1750078816392439)
contact Bastian Wache Bastian Wache 100% Best regards, Bastian Wache Chemworld
contact Kevin Kevin 100% 07:28 [Kevin](https://slack.com/archives/C08NFJSU753/p1750084089530919)
contact andy andy 100% 15:09 [andy](https://slack.com/archives/C08NFJSU753/p1750111768504619)
site Slo County Slo County 90% @Kevin Slo County asked if they were to go out and turn the pumps on
File: Clients/Tough/SMR/slack/2025/06/2025-06-16_tough-smr.md
Updated: 2026-02-20 02:20:21.600975