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Clients/Buellton/slack/2025/12/2025-12-29_buellton.md

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# #buellton — 2025-12-29 **09:48 [Kevin](https://slack.com/archives/C091185E1JN/p1767030538736559):** @Mason Radke do you remember what you did last time to fix the Lab PC connection to scada? **09:49 [Mason Radke](https://slack.com/archives/C091185E1JN/p1767030555965809):** let me see if i have notes **09:50 [Mason Radke](https://slack.com/archives/C091185E1JN/p1767030625203859):** ``` Logged in remotely and tested access directly from the server. Checked licenses and currently logged-in users to verify if seat limits were being reached. Worked with Joe V over the phone to troubleshoot and tested multiple connection methods. Verified successful connections using Chrome and other browsers. After clearing local cached files and browser cookies, was able to log in successfully with Joe V's account. ``` **09:50 [Mason Radke](https://slack.com/archives/C091185E1JN/p1767030646712959):** try clearing local cached files and browser cookies in the browser **09:51 [Kevin](https://slack.com/archives/C091185E1JN/p1767030685291229):** Copy **09:56 [Kevin](https://slack.com/archives/C091185E1JN/p1767031016906239):** That worked **09:57 [Mason Radke](https://slack.com/archives/C091185E1JN/p1767031024337689):** YES **09:57 [Mason Radke](https://slack.com/archives/C091185E1JN/p1767031029074219):** notes for the win **09:57 [Kevin](https://slack.com/archives/C091185E1JN/p1767031041245969):** Indeed! **10:24 [Kevin](https://slack.com/archives/C091185E1JN/p1767032673576589):** For the record. Set Edge browser to automatically clear the cache on exit. **10:24 [Mason Radke](https://slack.com/archives/C091185E1JN/p1767032682687829):** oh good tip

Extracted Entities

TypeKeyValueConfidenceEvidence
contact Person Kevin 90% **09:48 [Kevin](https://slack.com/archives/C091185E1JN/p1767030538736559):**
contact Person Mason Radke 90% **09:49 [Mason Radke](https://slack.com/archives/C091185E1JN/p1767030555965809):**
contact Person Joe V 80% Worked with Joe V over the phone to troubleshoot
site Client Name Buellton 100% Client: Buellton
system SCADA System scada 70% Lab PC connection to scada
File: Clients/Buellton/slack/2025/12/2025-12-29_buellton.md
Updated: 2026-02-25 03:16:56.147147