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Clients/SSLOCSD/slack/2026/03/2026-03-01_south-county.md

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# #south-county — 2026-03-01 **11:16 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772392599354869):** Mike called saying there's a problem with the client machine in the office ![[F0AHYP2UXE0_image.png]] **11:16 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772392617472849):** Failed to load Data Server **11:17 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772392658026789):** trying a reboot of the client machine **11:19 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772392762224449):** logged into the SCADA SRVR and saw this error ![[F0AHV5GGLEN_image.png]] **11:19 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772392784534999):** along with this ![[F0AHV5GSM4J_image.png]] **11:20 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772392852443669):** clicked OK then tried to open the client again on SCADA SRVR **11:21 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772392881407469):** this error pops up while client is trying to load ![[F0AJPDNTP9N_image.png]] **11:23 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772393021308869):** @Mason Radke chime in if you are available **11:30 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772393435144769):** Looks like maybe the DC VM is locked up. All I get is a black screen when I try to log on through Hyper-V Manager **11:31 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772393474736459):** had to force stop the DC VM **11:32 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772393561234889):** brought all other VMs down via Shutdown and restarted all, including the DC **11:35 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772393737488459):** logged into SCADA SRVR and opened the client **11:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772393856425109):** the client opened and is responsive **11:39 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772393987620799):** logged into the ofc client machine after it's reboot and opened the client **11:41 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772394097248279):** client opens and is responsive **11:41 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772394110512959):** checked trending. it is working **11:49 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772394541040969):** all systems seem normal now **11:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772395140003059):** [[F0AHT5UJX9U_Technical_Service_Report__SSLOCSD_SCADA_System_Recovery.pdf]] **12:25 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1772396721331149):** Was in a group call. Did you get it sorted? I'll read the slack now **12:26 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1772396764810309):** Nice work. See you dont need me! **16:16 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772410593360329):** Ya right! **16:17 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1772410663687859):** I've been trained by the best

Extracted Entities

TypeKeyValueConfidenceEvidence
contact person name Kevin 100% 11:16 [Kevin]: Mike called saying there's a problem
contact person name Mason Radke 100% @Mason Radke chime in if you are available
server SCADA Server SCADA SRVR 90% logged into the SCADA SRVR and saw this error
site client name SSLOCSD 100% Client: SSLOCSD
system SCADA system SCADA 80% client machine in the office ... client again on SCADA SRVR
File: Clients/SSLOCSD/slack/2026/03/2026-03-01_south-county.md
Updated: 2026-03-02 00:21:45.960975