Clients/SSLOCSD/slack/2026/03/2026-03-10_south-county.md

# #south-county — 2026-03-10 **09:44 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161080530969):** **09:44 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161093589619):** you should be able to upload from it with the file transfer utility **09:44 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161098073299):** then download to the new one **09:46 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161186278489):** Possible transfer by SD card. There is one in the existing panel **09:46 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161199591629):** not sure how that process works **09:46 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161204562199):** ![[F0AKQK4BJSW_IMG_20260310_094630.jpg]] **09:47 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161223852459):** if it were me, i would pull the program with the file transfer utility **09:47 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161225948069):** and send to the new one **09:47 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161227373699):** ![[F0ALJT2CAKS_IMG_20260310_094644.jpg]] **09:47 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161275132269):** ![[F0AKQKBRH9Q_IMG_20260310_094734.jpg]] **09:47 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161275834679):** you could try to boot the new one with that SD card.. but i dont know whats on it, if the panel is set to look for a program on that SD card on boot, etc. **09:48 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161306321499):** It's also not the exact same model **09:48 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161322862619):** This is a high temp nema4 model **09:48 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161335359969):** that might be ok if the resolution is the same **09:49 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161348573929):** Copy **09:49 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161363204749):** Are you busy? **09:50 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161419022159):** just ynecita stuff.. i can switch gears **09:50 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161442472379):** If you wanna help with this I'd appreciate it **09:50 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161449155789):** no problem. **09:50 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161457729749):** is the existing panelview on the network? **09:51 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161464852189):** Yes RDT1 **09:51 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161467685939):** whats the IP **09:51 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161478925179):** It's on our list **09:51 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161497657099):** Or I can plug in the tool **09:51 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161517310669):** @AutoBot whats the ip address of the panelview HMI for RDT1 at sslocsd? **09:51 [AutoBot](https://slack.com/archives/C08G4KZG7D5/p1773161519325719):** :mag: Searching the vault… **09:52 [AutoBot](https://slack.com/archives/C08G4KZG7D5/p1773161527791029):** The IP address of the PanelView HMI (Product Name: PANELVIEW PLUS 7) for RDT1 at SSLOCSD is not explicitly listed in the provided context. However, the known HMI server WWHMI has IP 10.10.10.108, and the HMI model 2711P-T12W21D8S corresponds to a PanelView Plus 7 device. Given that the WWHMI server (10.10.10.108) is the development/HMI server and the PanelView Plus 7 is the HMI model used, it is likely that the PanelView HMI for RDT1 is associated with or connected through this IP. No direct IP for "RDT1" PanelView HMI is found in the documents. If you are referring to the PanelView HMI device itself (not the server), the exact IP is not provided in the context. Summary: - WWHMI server IP: 10.10.10.108 - PanelView Plus 7 model: 2711P-T12W21D8S - No explicit IP for PanelView HMI RDT1 found. If you need the IP for the PanelView HMI device named RDT1 specifically, that information is not available in the provided documents. :card_file_box: *Sources* (10 chunks): • *SSLOCSD* — `Clients/SSLOCSD/SCADA_SERVER.md` • *SSLOCSD* — `vault_files/Moxa_DF1_to_EIP_for_CCT_PLC_ScreenClip_1.png` • *SSLOCSD* — `Clients/SSLOCSD/_client-info.md` • *SSLOCSD* — `vault_files/PlatnPax_Alarm_Builder_Alarm_descriptions_in_Win911_image_37.png` • *SSLOCSD* — `Clients/SSLOCSD/SCADA_SERVER_archive.md` **09:53 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161581576979):** Not sure if we fed it the ip address spreadsheet **09:53 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773161611953679):** give me a second to close up the time entry and switch gears **09:53 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161630921129):** Copy **09:58 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161906519919):** ![[F0ALK0F1PQ8_IMG_20260310_095812.jpg]] **09:58 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161924933109):** ![[F0AK98SV52B_IMG_20260310_095830.jpg]] **09:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161950471329):** ![[F0AL3KPNJ3T_IMG_20260310_095853.jpg]] **09:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773161963074519):** ![[F0AKM9PTT8D_IMG_20260310_095910.jpg]] **10:03 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773162181593689):** *Network Devices* *192.168.1.151* — CompactLogix PLC `1769-L30ER/A` | FW 35.011 | SN D03D6014 *192.168.1.152* — PanelView Plus 7 HMI `RDT1` *192.168.1.153* — PowerFlex 755 VFD #1 | FW 14.005 | SN 703EC436 *192.168.1.154* — PowerFlex 755 VFD #2 | FW 14.005 | SN 703EC34E **10:08 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773162520562629):** ok ive grabbed the program from it **10:08 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773162530648629):** Sweet **10:09 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773162543337179):** I'll swap them **10:09 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773162546298629):** copy **10:19 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163166699959):** Are you going to do bootp? **10:19 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163189461419):** we can try **10:20 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163202451969):** K ready? **10:20 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163219509839):** do you know the mac address **10:20 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163255758229):** No **10:21 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163271497719):** gonna need it.. atleast the last 2-4 digits **10:21 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163302342119):** Doesn't say on the panel. Let me boot it up **10:21 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163311575209):** is it on the sticker on the back? **10:22 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163325811739):** or by the nic port? **10:22 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163335478829):** Nope **10:22 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163360656859):** This kinda looks like a refurbished model **10:23 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163383523729):** maybe plug your tool into the port and power it up **10:23 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163385973889):** ? **10:23 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163395721269):** not sure if that will work **10:24 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163459747899):** Maybe can set from memu **10:25 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163521070969):** Calibrating **10:26 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163581414649):** Windows 10 IOT Core **10:26 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163589684309):** on the panelview?? **10:26 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163592885059):** Yep **10:26 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163594953999):** um **10:26 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163597614889):** interesting **10:27 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163631996969):** Booting **10:28 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163721813419):** Taking forever **10:28 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163729110349):** of course **10:28 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163731136829):** rockwell **10:30 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163843376409):** Setting admin password of RDT1 HMI to sslocsd **10:31 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163873366509):** perfect.. now its documented **10:32 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163925682639):** ```
anelView Plus 7, cat 2711P-T7C22D9PK, Series B. A few ways to get the MAC address: On the device itself (easiest if it's powered up): On the PanelView startup screen, tap the Settings gear icon Go to Network and Internet → Ethernet The MAC address will be listed there Or from the terminal desktop: Go to Control Panel → Network Connections → right-click the adapter → Status → Detail
``` **10:32 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163947056549):** honestly if we've gotten this far we might as well set the IP from there **10:32 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773163970263789):** unless thats not easy for some reason, we can try bootp with the mac address. **10:33 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163983431939):** ![[F0AK9HU893R_IMG_20260310_103249.jpg]] **10:33 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773163989594909):** Stuck here at the moment **10:33 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164000457279):** Setting up my IP device **10:33 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773164026500579):** is it plugged into the network? **10:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164223585549):** Not at the moment **10:37 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773164235361769):** ![[F0AKUL40HJQ_image.png]] **10:37 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773164246950919):** network monitor pinged us with that device offline.. **10:37 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773164267731839):** could be a good tool, just so much going on with the network there.. always things up and down **10:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164277358379):** Ya **10:38 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164291232269):** I have it plugged in again. No luck with my tool **10:38 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773164304547139):** if you plug it into the network does that message go away? **10:38 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164313125849):** No **10:38 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773164324852359):** well that doesnt make much sense **10:38 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164335150599):** Reading the quick start **10:41 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164460031969):** It doesnt let me slide the automatic address slider to off. **10:41 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773164484574309):** what about a mac address? **10:42 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164521480599):** Gonna power cycle and see if my IP tool picks it up. No MAC **10:42 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773164526261769):** k **10:42 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164567913769):** It says I can skip this with next button but nothing happens **10:43 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164580028869):** Oh eait **10:43 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773164580600649):** impressive peice of software they have there **10:43 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164592415879):** Rebooting **10:43 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164620850169):** Could this be any more difficult **10:44 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773164645361209):** have you seen the series called silicon valley? its a comedy **10:44 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164655771629):** Now it wants a firmware update **10:45 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773164710733859):** i have another idea. if you plug your computer into the HMI network port.. so its just your laptop and just the HMI, the only mac address that pops up askig for an IP will have to be the HMI **10:46 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164781441859):** Trying the tool **10:46 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164796057029):** Rebooting **10:48 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773164939682419):** Well, let me dick with this for a bit. **10:50 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165028145629):** ```
he "network connection must be present" issue: This means the unit isn't detecting a live Ethernet link on the port you're trying to configure. A few things to check: Plug in an active Ethernet cable — the PV+ 7 won't let you configure IP settings on a port that has no link. It needs to detect a physical connection first. Even just plugging into an unmanaged switch or directly into a laptop should satisfy it. It has two Ethernet ports (Link A1 and Link A2) — make sure you're plugged into the correct one and that the port shows a link light If the cable is plugged in and it still says no connection, try a different cable or port Once you have a live link, to get the MAC: After you plug in and the link comes up, go back to that network screen — the MAC address should now be visible in the adapter details alongside the IP settings. Alternatively, get the MAC from Windows directly: Since it's Win10 IoT, if you can get to a command prompt: There's sometimes a way to launch cmd.exe via the Task Manager (Ctrl+Alt+Del may work if a keyboard is attached) Run ipconfig /all — this will show the MAC for all adapters regardless of link state That's probably your cleanest path if you don't have a cable handy right now
``` **10:54 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165299905789):** ![[F0AK9NV3NQP_PXL_20260310_175448057.jpg]] **10:55 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165320140149):** look at that **10:55 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165344746089):** i see that mac in the bootp manager as well **10:55 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165345885949):** Ok boss it's set **10:55 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165355193739):** plug her into the network and i'll try to ping it **10:56 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165363983849):** Ready **10:57 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165446607499):** no ping.. ive also added an ip entry for that mac. if it does ask for a dhcp address again **10:57 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165463845089):** maybe a power cycle **10:58 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165485722139):** Copy **10:58 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165513050879):** Rebooting **10:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165551687379):** It's up **10:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165558705819):** Sho s the ip address **10:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165578942659):** ![[F0AKMQQNRMK_IMG_20260310_105924.jpg]] **10:59 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165587792329):** Still no ping **11:00 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165610669789):** See if it shows in linx **11:01 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165707818269):** It won't ping locally either **11:01 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165709532259):** negative **11:02 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165721808609):** are there two ports? maybe try the other one? **11:02 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165756048319):** ![[F0AK9QZ3S5D_IMG_20260310_110221.jpg]] **11:03 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165802950529):** I think I set the B port **11:03 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165837569789):** we can also try setting it back to DHCP and letting bootp set the IP maybe. the mac address did show up in the list which makes me think its connected and broadcasting. maybe that will do something different **11:04 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165896406079):** It really wants to update the firmware **11:05 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165914352889):** I can't do anything but power cycle **11:05 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165928042769):** i dont know how to update the firmware if we cant ping it **11:05 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773165936341919):** other than with the SD card maybe, but ive never done that **11:06 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773165988002129):** Trying to set ip of port a **11:06 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166011841189):** copy **11:07 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166041880109):** ![[F0AL47DGZC1_IMG_20260310_110701.jpg]] **11:08 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166084476309):** ok, see if you can ping it locally or plug it in the network and ill see if m ping picks up **11:09 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166161703839):** No ping **11:10 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166215587929):** Running it through it's updat **11:10 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166236273779):** you got the firmware update to go? **11:10 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166245694899):** It says it's updating **11:10 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166252190539):** its pinging! **11:10 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166254118709):** i have ping **11:11 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166275878279):** Ok **11:11 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166286550599):** Waiting for update to complete **11:11 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166294073869):** ok **11:12 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166339678719):** If it updates....I have my doubts **11:12 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166349035069):** well i have ping.. hopefully we dont lose that **11:12 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166357094109):** i can try to flash again **11:12 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166373274229):** Let's give it a few **11:13 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166388495209):** copy. im reading about vtscada reporting in between updates here **11:13 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166391519999):** until i can do more **11:13 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166397623599):** Thanks **11:21 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166867540179):** It's not doing anything. I'm gonna cancel it **11:21 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166871439869):** ok **11:21 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166891577129):** It's rebooting **11:21 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166900534639):** On its own **11:22 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773166941145129):** Do you have ping **11:22 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773166969736849):** no **11:23 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167006079209):** Now? **11:23 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167034396309):** nope still no ping **11:23 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167036176709):** This is irritating **11:24 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167069417519):** Should have it now. Try to flash it **11:24 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167079384429):** yes! **11:24 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167080898919):** ok standby **11:25 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167102040649):** Do u have control flash? **11:28 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167291239239):** it pings, but is unable to connect to it. it shows up as a DLR network switch in linx **11:28 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167308294399):** i wonder if we need to change that somehow so the switch ports work independantly and dont expect a ring **11:28 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167335689199):** It wants to update the DLR firmware **11:29 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167346751019):** Can u try that from there? **11:29 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167386739869):** never heard of that **11:29 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167388792319):** but let me reserach **11:29 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167395457089):** can you take a photo **11:30 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167416647089):** ![[F0AKN2LDT1B_IMG_20260310_113001.jpg]] **11:36 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167808114769):** what hapens when you hit the cancel button? **11:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167855541659):** It reboots and you lose the ping **11:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167867824719):** We only get the ping when I put it into the update mode **11:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167879668949):** I may have to update it from USB **11:38 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167886466569):** yes. thats what im seeing also **11:38 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167890444289):** the USB option **11:38 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773167900620069):** do you have cables and software needed for that? **11:38 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167919304499):** I have the cables. I'm not sure about the software **11:39 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167959569839):** If it comes out of the box needing a firmware update, why isn't it updated when it gets here? **11:39 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773167965547749):** So dumb **11:40 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168018803049):** sloppy produts/processes like this will need to go away. just no reason for things to be complicated **11:40 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168037905329):** lets get you plugged in with USB and see what roadblocks we hit **11:40 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168039820779):** and go from there **11:41 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168068558259):** look for ME firmware upgrade wizard ![[F0ALKRECLD6_image.png]] **11:41 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168080947909):** Standby **11:42 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168173965139):** The quick start guide says to use controlflash **11:42 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168177705829):** ? **11:43 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168184004599):** it didnt work for me **11:43 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168194030049):** this looked like it was more promising **11:43 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168204622909):** we will try both **11:43 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168222353159):** control flash required me to go to the webiste and manuall download the device profile. its a mess **11:43 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168231179699):** this one did it all automatically **11:44 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168249670409):** I've got ME firmware upgrade wizard **11:44 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168268287789):** Do u want to remote in? **11:44 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168294263329):** sure **11:47 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168421414569):** Copying a file from USB drive **11:49 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168541021449):** K done **11:49 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168554514629):** are you USB connected/ **11:49 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168555452369):** ? **11:49 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168571333899):** Oh you need me out there? **11:49 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168592675319):** you're laptop needs to be plugged into the HMI with a usb cable **11:50 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168610316949):** Oh, thought we were going the thumb drive way **11:50 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168624869699):** Standby **11:50 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168633714579):** im not familiar with that method. **11:51 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168679042319):** It's just downloading the update file from Rockwell and put it on USB drive. **11:51 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168714866379):** Log on issue **11:52 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168740056079):** omg rockwell is a mess **11:53 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168780793709):** Wth **11:54 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168853543969):** Want me to follow the directions on the USB drive update? **11:54 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168862127859):** sure **11:54 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773168879600629):** im researching this error.. which puts us like 3 or 4 errors deep **11:54 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773168889326419):** Ok. **11:59 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773169147080109):** want me to fix that real quick? **11:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773169173866729):** ok **12:04 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773169446710519):** autobot sync active.. it should be doing its thing.. its actualy quite a complicated process.. but i think i got it all set up **12:05 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773169531222369):** ok, all yours.. **12:05 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773169537277249):** the vault should be catching up.. will take a bit **12:06 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773169576496609):** Ok. **12:07 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773169644607259):** @AutoBot what is the login for the rockwell automation at sslocsd **12:07 [AutoBot](https://slack.com/archives/C08G4KZG7D5/p1773169645406639):** :mag: Searching the vault… **12:07 [AutoBot](https://slack.com/archives/C08G4KZG7D5/p1773169651522299):** The Rockwell Automation software at SSLOCSD includes several products such as FT View Server SE 25 Display and FT View Client Site Edition S, but specific login credentials for Rockwell Automation software itself are not explicitly listed in the provided context. However, there are multiple SCADA-related logins which are typically used to access Rockwell Automation SCADA systems at SSLOCSD: - SCADA Login Administrator: Username: Administrator Password: $$loCSD!14 - SCADA Login WWDeveloper: Username: WWDeveloper Password: $$locsd2014 - SCADA Login Autosys: Username: Autosys Password: asI#9012\ - SCADA Login Super: Username: Super Password: $$locsd2 - SCADA Login Operator: Username: Operator Password: SSlocsd14 These credentials are likely used to log into the Rockwell Automation SCADA system at SSLOCSD. Additionally, for database access related to Rockwell systems, there is a SQL Server login: - Username: SA - Password: Rockwell1 For the SSLOCSD-EWS server (which may be related to Rockwell Automation systems), the login is: - Username: autosys - Password: @ut0sys! Therefore, the primary Rockwell Automation SCADA login at SSLOCSD is likely: **Username:** Administrator **Password:** $$loCSD!14 (Source: Clients/SSLOCSD/_client-info.md and Clients/SSLOCSD/Rockwell.md) :card_file_box: *Sources* (10 chunks): • *SSLOCSD* — `Clients/SSLOCSD/Rockwell.md` • *SSLOCSD* — `Clients/SSLOCSD/SSLOCSD-DATA_server_WIMS_CONNECTOR.md` • *SSLOCSD* — `vault_files/DOMAIN_CONTROLLER_NOTES_image_2.png` • *SSLOCSD* — `vault_files/img_20180622_142535.744.png` • *SSLOCSD* — `Clients/SSLOCSD/_client-info.md` **12:08 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773169693381169):** what is the login for rockwell automation techconnect at sslocsd **12:08 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773169708778109):** @AutoBot what is the login for rockwell automation techconnect at sslocsd **12:08 [AutoBot](https://slack.com/archives/C08G4KZG7D5/p1773169709982049):** :mag: Searching the vault… **12:08 [AutoBot](https://slack.com/archives/C08G4KZG7D5/p1773169714686079):** The login for Rockwell Automation TechConnect at SSLOCSD is: - Username/Email: <mailto:sslocsd@outlook.com|sslocsd@outlook.com> - Password: Keep!tFlowing22 This information is found in the client info under TECHCONNECT Rockwell Support email and password. [[Clients/SSLOCSD/_client-info.md]] :card_file_box: *Sources* (10 chunks): • *SSLOCSD* — `Clients/SSLOCSD/SSLOCSD-DATA_server_WIMS_CONNECTOR.md` • *SSLOCSD* — `Clients/SSLOCSD/Rockwell.md` • *SSLOCSD* — `vault_files/DOMAIN_CONTROLLER_NOTES_image_2.png` • *SSLOCSD* — `Clients/SSLOCSD/Fw_sslocsd.md` • *SSLOCSD* — `vault_files/img_20180622_142535.744.png` **12:08 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773169718648999):** boom **12:10 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773169810030499):** pain in the ass rockwell..... **12:10 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773169815634169):** such a mess **12:10 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773169824293789):** @AutoBot what is the login for the <mailto:sslocsd@outlook.com|sslocsd@outlook.com> email **12:10 [AutoBot](https://slack.com/archives/C08G4KZG7D5/p1773169826068169):** :mag: Searching the vault… **12:10 [AutoBot](https://slack.com/archives/C08G4KZG7D5/p1773169828318829):** The login for the email <mailto:sslocsd@outlook.com|sslocsd@outlook.com> is: Email: SSLOCSD@OUTLOOK.COM Password: @ut0sys! This information is found in the SCADA_SERVER_1.md source file. :card_file_box: *Sources* (10 chunks): • *SSLOCSD* — `Clients/SSLOCSD/OpenVPN.md` • *SSLOCSD* — `Clients/SSLOCSD/SSLOCSD-DATA_server_WIMS_CONNECTOR.md` • *SSLOCSD* — `Clients/SSLOCSD/_client-info.md` • *SSLOCSD* — `Clients/SSLOCSD/SCADA_SERVER_1.md` • *SSLOCSD* — `Clients/SSLOCSD/emails/2026/february/SSLOCSD_IP_Address_Spreadsheet.md` **12:10 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773169840334119):** at least your stuff works lol **12:10 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773169843643059):** haha **12:10 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773169853874699):** loving this autobot **12:14 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773170061040839):** did you create a passkey login for the <mailto:sslocsd@outlook.com|sslocsd@outlook.com>? **12:14 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773170064219099):** I can't get in **12:14 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170075962959):** not that i remmeber. let me check **12:15 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773170103165839):** @AutoBot was a passkey created for the email <mailto:sslocsd@outlook.com|sslocsd@outlook.com>? **12:15 [AutoBot](https://slack.com/archives/C08G4KZG7D5/p1773170104098819):** :mag: Searching the vault… **12:15 [AutoBot](https://slack.com/archives/C08G4KZG7D5/p1773170108677549):** Yes, a password was created for the email <mailto:sslocsd@outlook.com|sslocsd@outlook.com>. The password is "@ut0sys!" as noted in the SCADA_SERVER_1.md document: - Microsoft Acct / outlook email account Email: SSLOCSD@OUTLOOK.COM Pass: @ut0sys! Also, in the same document, the TECHCONNECT Rockwell Support email <mailto:sslocsd@outlook.com|sslocsd@outlook.com> uses the password "Keep!tFlowing22" for TECHCONNECT access. So for the general Microsoft Outlook account <mailto:sslocsd@outlook.com|sslocsd@outlook.com>, the password is "@ut0sys!". For TECHCONNECT Rockwell Support access with the same email, the password is "Keep!tFlowing22". References: - Clients/SSLOCSD/SCADA_SERVER_1.md - Clients/SSLOCSD/_client-info.md :card_file_box: *Sources* (10 chunks): • *SSLOCSD* — `Clients/SSLOCSD/_client-info.md` • *SSLOCSD* — `Clients/SSLOCSD/OpenVPN.md` • *SSLOCSD* — `Clients/SSLOCSD/SCADA_SERVER_1.md` • *SSLOCSD* — `Clients/SSLOCSD/SSLOCSD-DATA_server_WIMS_CONNECTOR.md` • *SSLOCSD* — `Clients/SSLOCSD/emails/2026/february/SSLOCSD_IP_Address_Spreadsheet.md` **12:15 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170126083559):** 102628 **12:15 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170129701669):** it logged right in for me **12:15 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170135158939):** let me looking security settings on the account **12:16 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170186639559):** ![[F0AKRRHAD8S_image.png]] **12:16 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170195142579):** this is ridiculous haha **12:17 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773170222657199):** im gonna loose my shit **12:17 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170233103229):** ya this is bad.. lets ignore for now. **12:17 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170236978769):** did you see the code? **12:17 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170239387689):** i pasted it **12:17 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773170250209469):** I know, need a new one, but now website is crashing **12:17 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170266061779):** 219335 **12:18 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170291069429):** 517652 **12:18 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773170316515829):** hang on starting over **12:18 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170319266019):** k **12:19 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773170379430349):** New code **12:19 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170387874319):** 141174 **12:21 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773170480477849):** Glad this is an hourly job **12:21 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170517182079):** did you include ignition conversion with that server proposal? would probalby save them money in the long run! **12:22 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170534950879):** well i guess that wouldnt fix this issue.. HMI issue **12:27 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773170849778619):** Well at least the sun is out now **12:27 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773170870836779):** Okay, USB is made and will now try to update **12:29 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773170950817079):** copy **12:34 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773171267666359):** ![[F0AKAG09A3Z_IMG_20260310_123414.jpg]] **12:34 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773171278988769):** that looks promising **12:34 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773171296405229):** It's been at it for a while **12:35 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773171305397639):** can i update the sync plugin on your laptop? i made small update **12:35 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773171311666149):** Yep **12:39 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773171587861149):** Progress **12:40 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773171639827249):** ok im done on your laptop **12:40 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773171646502319):** autobot sync is a beast **12:41 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773171664197039):** i see why the other one was so complicated.. ours is just smarter **12:42 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773171772767019):** ![[F0AKS1K6474_IMG_20260310_124237.jpg]] **12:42 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773171776848109):** progress **12:43 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773171792048419):** Guess I have to do all this? **12:43 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773171805794849):** maybe yeah **12:43 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773171810306879):** i cant ping anymore. we need to set the IP again **12:43 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773171831797039):** Copy **12:46 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773171977340909):** RDT1 HMI password is sslocsd Challenge question is "integrator" Answer is "autosys" **12:47 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172041487209):** New password for RDT1 HMI is Sslocsd1 **12:50 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172202268659):** No ping **12:50 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172202356889):** ![[F0AKAK3NSTZ_IMG_20260310_124947.jpg]] **12:50 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773172242444319):** i think we need a reboot for the IP to take **12:52 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172377467359):** Set IP in the settings and turned off dhcp **12:53 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172380449139):** Rebooting **12:54 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172459566049):** I don't know...still no ping **12:54 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172472814929):** Does it show in links? **12:54 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773172496533439):** no it doesnt **12:55 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773172500409779):** we're gonna need a ping **12:55 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773172526528489):** check network settings again see if anything looks off **12:56 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172605547559):** It's about to get a hammer **12:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172791491469):** It got locked in a menu. Power cycled again. Now seems stuck in boot **13:00 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773172800540449):** seriously? **13:00 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172806656559):** ![[F0AL52KUHRP_IMG_20260310_125955.jpg]] **13:00 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773172808670199):** jeeze **13:00 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773172842000789):** maybe another power cycle **13:00 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172858835949):** It's up **13:01 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172913104459):** It's not happy. Locked up again **13:02 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773172931133509):** this is ridiculous **13:02 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773172937203359):** hm **13:03 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773172984411539):** It's super slow **13:03 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773172993205299):** doing something though? **13:03 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173000532359):** Yes **13:03 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773173003352989):** ok good **13:04 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173058805799):** Ping? **13:04 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773173072776939):** no **13:04 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773173079883949):** check that the IP settings stuck **13:04 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173093694969):** ![[F0AKQ4LQUDC_IMG_20260310_130438.jpg]] **13:05 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173103079839):** WTH **13:05 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173104780859):** ![[F0AL53LD049_IMG_20260310_130452.jpg]] **13:05 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773173150456249):** ips are zero. can go back to terminal settings and update it again **13:08 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173334228509):** Ping? **13:09 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773173355951129):** no **13:09 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773173373454999):** usually a restart is necessary for IP to take i think.. on older versions anyway **13:09 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773173383743929):** you can try dhCp and i can see if i can set it from bootp as well **13:10 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173454578929):** It showed an IP in the settings, then showed all zeros in the network information. I must be doing something wrong. Rebooting **13:11 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173475590019):** ![[F0AKVR3GCUC_IMG_20260310_131104.jpg]] **13:11 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173487718449):** Ok I'm not crazy it shows an IP right? **13:11 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773173512738759):** ![[F0AKNQMJNFP_image.png]] **13:12 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173538550329):** K I'm not touching it **13:13 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773173580337229):** well. its not working.. we're gonna have to **13:13 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773173605352369):** maybe it needs the hammer **13:13 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173615540039):** Don't tempt me **13:16 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173763428829):** If I load the application will it set the IP? **13:16 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773173771403359):** no, but we can try **13:17 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173821901829):** Loading from that SD card **13:17 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773173854277519):** Running application **13:20 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174019553929):** Maybe it's working? **13:20 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773174039467559):** dont see it on th enetwork **13:21 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773174074864579):** we need to set the IP, make sure its static and not DHCP or bootp. make sure we're using the right port if there are two, etc. **13:21 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174082370779):** Gonna try another power cycle **13:23 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174232181009):** ![[F0AKSA6FCCS_IMG_20260310_132338.jpg]] **13:24 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174275964239):** Putting it back to DHCP **13:24 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773174285660779):** look in settings, look under all the buttons **13:24 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773174292034819):** to see if anything sounds like it might be relevant **13:25 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174333895859):** Do you want me to set it to DHCP **13:25 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773174342484769):** yeah we can try it **13:25 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174346102839):** K **13:26 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174387121639):** This time I did reset rather than power cycle **13:27 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174452109919):** It is up **13:27 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773174467894929):** try to reset it again **13:27 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174479940569):** Resetting **13:29 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174575497629):** You know I'm not sure the DLR firmware got updated **13:29 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773174575962429):** something happened, but its not working. **13:30 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773174602890529):** if i was there i would click through every button and screen on that HMI looking for things **13:30 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773174612755669):** a clue is in there somewhere **13:30 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174626999289):** Ok **13:32 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174727876819):** ![[F0AKNUTCNVB_IMG_20260310_133141.jpg]] **13:36 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174960726939):** ![[F0AKQAZQ014_IMG_20260310_133548.jpg]] **13:36 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773174973859519):** ![[F0AKL1BC3LK_IMG_20260310_133601.jpg]] **13:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773175030874139):** ![[F0ALLLVCZAL_IMG_20260310_133657.jpg]] **13:37 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773175034245829):** whats under the 3 dots, whats under the settings icon? are you sure we're plugged into the right port? want to plug your laptop into it directly to see if you can ping? **13:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773175059213819):** I'm going to update the DLR firmware **13:38 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773175090056529):** sounds good **13:39 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773175140939949):** ![[F0AKW1ARRLL_IMG_20260310_133850.jpg]] **13:39 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773175147411849):** It can't find the current version **13:40 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773175232609899):** ```
o to Settings → Network and Internet Select the Ethernet adapter Look for "Network Topology" or "Port Configuration" You should see options like: DLR (current) Linear/Star (what you want) Change it to Linear or Star Apply, then set your static IP Reboo
``` **13:50 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773175817709109):** The problem is the ports aren't there. I have to get this DLR firmware to update **13:50 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773175831238529):** man what a pain. **13:50 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773175844303379):** do you have a plan? or is it time to get support invovled **13:51 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773175887821039):** Working on a plan. Can you install or make sure control flash is on my laptop please **13:51 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773175913516049):** yes **13:53 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773175993349469):** its on there **13:53 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773176018039019):** K **14:00 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773176420194019):** controlflash looks like its crashing and closing. controlflash plus loads though. will that one work? **14:05 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773176715987629):** Yes **14:05 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773176733342139):** I brought the HMI into my office here **14:07 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773176837714869):** Looks like there are still issues with factory talk login eh? **14:08 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773176927616579):** ugh it appears so **14:08 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773176937413049):** i can flash from the scada server **14:09 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773176942290989):** maybe **14:09 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773176946306149):** if it can be done over the network **14:09 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773176975370599):** I think it's got to be through USB **14:09 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773176982048509):** ya **14:09 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773176982693229):** ok **14:11 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773177119035789):** It's entirely possible my laptop needs a reboot **14:12 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773177126347189):** i was thinking that too **14:12 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773177131849759):** want to save and clsoe important things **14:12 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773177133703949):** and reboot **14:12 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773177137581179):** Yep **14:18 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773177480919939):** Ok **14:20 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773177615396159):** control flash isnt crashing which is good **14:20 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773177621756959):** but this is where i got stuck, it doesnt have the profile **14:20 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773177628782279):** i think we use plus.. lets check it **14:20 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773177657504779):** is it connected with the usb cable? **14:21 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773177716678419):** It is now but you usually don't need a driver **14:22 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773177720412449):** For usb **14:22 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773177732479969):** It installs when you plug in inthink **14:24 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773177873044199):** unplug and plug it back in maybe **14:24 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773177882791569):** do you have another cable in case we need to try that **14:24 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773177892853209):** This cable should be good **14:25 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773177938199749):** Resetting **14:25 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773177957199069):** yeah was thinking that too **14:27 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178023938549):** Uh.... **14:27 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178049208589):** There goes **14:28 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178108304929):** It's up **14:29 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178142152349):** i just dont know how we can recomend factorytalk or rockwell software to any future clients **14:29 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178184116219):** It's going to cost them$4k to get this up and running **14:31 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178298630409):** I tried manually setting the IP again **14:31 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178299747909):** • Go to *Settings → Network and Internet* • Look for *USB* or *USB Device* settings • Make sure *USB communication is enabled* — it can be disabled by default **14:31 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178302642929):** Resetting **14:32 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178322240219):** I haven't seen USB in the settings **14:32 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178326761389):** k **14:32 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178337846629):** I will check again **14:32 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178366887509):** Set the IP on my laptop **14:33 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178402352769):** What the hell? **14:33 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178411714919):** Stamdby **14:33 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178420082989):** ![[F0AKBAART63_IMG_20260310_143309.jpg]] **14:33 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178427869359):** lovely **14:33 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178432086629):** if i set the IP i will get disconnected **14:34 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178447150509):** You're on wifi **14:34 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178458093229):** you are hardwired in as well? **14:34 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178471213759):** Hardwired to the oanel **14:34 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178483522909):** ok **14:35 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178510019559):** See if bootp shows amything **14:35 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178555296389):** is it still on the network? or only connected to your computer **14:36 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178562614249):** Only my pc **14:36 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178575909509):** Realtek **14:36 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178587644929):** Ugh **14:36 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178589462449):** jesus **14:36 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178598404889):** Gotta kill that process **14:36 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178612475749):** I've had that happen before **14:36 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178616004929):** ok **14:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178642371729):** I wanna try flashing this to an older version of firmware **14:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178665447529):** But go ahead **14:38 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178696178659):** need to figure out how to kill that process **14:38 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178711392389):** do you want to flash? what are we doing? we are 12 issues deep haha **14:38 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178713777559):** Look on the left menu **14:38 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178730093339):** Yep **14:38 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178738538139):** Pif **14:39 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178740558609):** Pid **14:41 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178879831479):** Wth are all those I wonder **14:42 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178941546329):** God **14:42 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773178959093679):** let me think **14:42 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773178962392329):** K **14:44 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179083838329):** can we downgrade the firmware using the flash drive? **14:45 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179126844639):** Yes **14:46 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179174925819):** is that worth trying? **14:46 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179178700299):** Yes **14:46 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179181693799):** k **14:47 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179257145059):** Want me to download it? **14:47 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179265057139):** which version do we need? i can help **14:47 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179270736429):** or what am i looking for? **14:48 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179302247859):** Go to Rockwell download site and let's see what versions there are **14:49 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179346699629):** Pdpc I think **14:50 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179439913439):** Email **14:50 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179452165669):** yep **14:51 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179497100589):** oh due **14:51 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179498205929):** duh **14:51 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179501443609):** i was waiting for an email **14:51 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179505904009):** i have like 16 colors its hard to see **14:53 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179597699049):** Performance **14:53 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179605118659):** B **14:53 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179636472999):** what do you think **14:54 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179649832339):** 14 **14:55 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179729964909):** Copy the CAB files to the USB **14:56 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179763768629):** You can unzip on the flashdrive **14:56 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179783815779):** D **14:58 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179894990299):** Ready? **14:58 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773179907101139):** i think so **14:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773179947759749):** Updating **15:00 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180022610049):** Just talked to Mychal. Told him all the issues. He said well, there are other scada products out there **15:00 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180032642819):** no way **15:00 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180035207649):** the seed is planted **15:01 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180092308779):** The update did not take **15:01 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180100188009):** .... **15:02 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180174448389):** Trying again **15:04 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180286341779):** It won't down grade **15:06 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180404062379):** i think the quicker path to an answer is support **15:06 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180408577689):** this is absurd **15:07 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180440505489):** im not sure what else to try at this point **15:07 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180448023159):** Me either **15:08 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180486643449):** if you can get it to boot again, we could try to get networking to stick.. if we an connect over ethernet we have more options. **15:08 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180501305169):** It's booted **15:09 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180555606689):** want to plug it back into the scada network so i can watch ping / bootp since we cant get bootp to run on your mahine **15:09 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180568444199):** Standby **15:11 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180714506339):** Ok connected. IP is manual set **15:12 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180763730749):** if you plug the scanner device in the hMI does it show you the IP? **15:13 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180796079069):** No because it only sees devices with traffic **15:13 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180831341279):** Watch for dhcp **15:13 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180835518679):** Resetting **15:16 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180963412099):** nothing **15:16 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180973394699):** Ping? **15:16 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180984267219):** no **15:16 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773180985315989):** nothing **15:16 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773180987709489):** ![[F0AKT10SPQA_IMG_20260310_151619.jpg]] **15:16 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773181014805249):** it used to take a reset to apply **15:16 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773181019648119):** but then it goes back to 0.0.0.0? **15:18 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773181106985039):** Resetting again **15:18 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773181110752229):** k **15:19 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773181162001029):** ![[F0AL5U6591P_Screenshot_2026-03-10_at_3.19.01_PM.png]] **15:19 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773181172149219):** something happens during reset **15:19 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773181179031449):** but its not on the network.. **15:20 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773181204515799):** We don't seem to have HMI support **15:20 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773181238252219):** HMI hardware support **15:21 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773181273852599):** seems about right.. for how everything else is going **15:22 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773181351231069):** Gonna try **15:22 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773181363568939):** yeah, sometimes they will help **15:29 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773181779425499):** https://support.rockwellautomation.com/app/answers/answer_view/a_id/1134737 **15:31 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773181867103529):** i feel like weve done that other than the last step **15:31 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773181870179649):** gonna try the factory reset **15:31 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773181871188709):** of factory reset and flashing again **15:31 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773181872375279):** yeah **15:31 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773181892449079):** https://support.rockwellautomation.com/app/answers/answer_view/a_id/1135284 **15:34 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182093067339):** ![[F0AKWM06FHA_IMG_20260310_153444.jpg]] **15:35 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182110930629):** its actually doing something its told to do? **15:35 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182120847799):** So far **15:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182223448009):** Rebooting **15:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182238441379):** Connected to the network still **15:37 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182268558239):** ![[F0AKT40E3NW_IMG_20260310_153740.jpg]] **15:37 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182277108959):** it was pinging! **15:38 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182282862719):** let me see if it comes back **15:38 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182311314749):** DHCP? **15:39 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182341725569):** the bootp server is still running **15:39 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182348220889):** anytime it mac asks for an IP it will get one **15:39 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182358926699):** it was pinging, but now offline again **15:41 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182471554509):** ![[F0AKT4E1BPC_IMG_20260310_154101.jpg]] **15:42 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182531546729):** ![[F0AKLNHM55H_IMG_20260310_154159.jpg]] **15:42 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182570052209):** do you want to turn automatic address off? **15:42 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182570230829):** ![[F0AKWN1LP7W_IMG_20260310_154241.jpg]] **15:43 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182586436159):** ok save and reboot.. **15:43 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182588307349):** i'll watch **15:43 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182607740929):** ![[F0AKR2Z0L4E_IMG_20260310_154318.jpg]] **15:43 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182622182199):** I went back **15:43 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182634299139):** thats ok lets try it **15:44 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182656964409):** No meaning I turned off auto address **15:44 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182678440899):** oh i thought you said IT went back **15:44 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182680557919):** ok **15:45 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182715519759):** Do we want to update firmware via USB or controlflash **15:45 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182729134749):** depends on if the ping come back **15:45 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182729347189):** ![[F0AKBM3AX8X_IMG_20260310_154521.jpg]] **15:45 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773182748763099):** no ping right now, i cant flash it. **15:45 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182754607519):** Ok **15:46 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182792731659):** Gonna put 14 on it **15:47 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182862430969):** ![[F0AKR3H7FAS_IMG_20260310_154732.jpg]] **15:48 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773182908338959):** https://literature.rockwellautomation.com/idc/groups/literature/documents/um/2711p-um008_-en-p.pdf **15:51 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183089138629):** its not looking good. we're back in the same network loop **15:51 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183100142699):** ![[F0AKWP5GS68_image.png]] **15:51 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183116939269):** I think i've been setting the ip wrong **15:52 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183121538359):** ok **15:52 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183125612759):** lets try this way **15:54 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183243844869):** ![[F0AKR4A7ZB8_IMG_20260310_155352.jpg]] **15:54 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183266574229):** what doe edit driver do **15:54 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183274957859):** Greyed out **15:54 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183279594749):** or edit device **15:54 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183287643449):** Same **15:54 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183295360119):** factory reset it again **15:55 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183333248709):** but let me check the ip before you click or reset or do anything.. lets get the ping back and see what i can do from the network] **15:57 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183443950119):** nothing on bootp? **15:58 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183483715449):** ![[F0AKWPY8WTE_image.png]] **15:58 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183485404559):** there was one reqeust a while back but its still not pinging **15:58 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183519101659):** am i still wating **15:58 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183530136659):** for what? **15:58 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183533790729):** for you **15:58 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183535462999):** did it factory reset? **15:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183545136979):** haven't tried it. you said don't do anything **15:59 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183555263209):** right before that i said lets factory reset again **15:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183563299769):** oh I see **15:59 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183563642049):** but AFTER **15:59 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183568476349):** let me check each step **15:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183573625319):** ok **15:59 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773183580273489):** so full factory reset again **15:59 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773183587059719):** ya.. the ping came in during that process last time **16:30 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773185440886699):** i think gemini is on to something i think its an OS and network driver thing **16:31 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773185515595459):** I'm going to take this back with me and work on it in the office. **16:32 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773185542339019):** ok, that was some serious tenacity today.. it should not have been that hard **16:33 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773185585230309):** ya thanks **16:33 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773185587429719):** you too **16:34 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773185669323889):** maybe something new happening. it's rebooted a couple times **16:34 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773185676829939):** oh? **16:34 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773185683070309):** i've left the network plugged in the whole time **16:34 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773185689749509):** im watching for ping **16:34 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773185692463299):** k **16:35 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773185700533099):** its interesting gemini said ping is disabled? **16:35 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773185710527769):** i would hate to be using that as a marker when its not supposed to ping **16:36 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773185764443279):** well it should show on linx, that's why I asked if it was **16:36 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773185770690199):** how about now? **16:38 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773185882490649):** no go on linx **16:38 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773185895286269):** copy **16:45 [Kevin](https://slack.com/archives/C08G4KZG7D5/p1773186319307529):** closing up **16:45 [Mason Radke](https://slack.com/archives/C08G4KZG7D5/p1773186324084699):** Copy