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Clients/Tough/CCSD/slack/2026/04/2026-04-03_ccsd-water-ignition.md

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# #ccsd-water-ignition — 2026-04-03 **12:11 [Mason Radke](https://slack.com/archives/C08TVA84PD4/p1775243471381369):** having to do word swaps on the holding register read commands. after a half dozen downloads or so, i lost connection to the prosoft. cant ping it, or talk to it anymore **12:11 [andy](https://slack.com/archives/C08TVA84PD4/p1775243501942109):** Do we figure out that it was your Internet last time I was about to have a guy power cycle it and this is all coming back to me **12:11 [andy](https://slack.com/archives/C08TVA84PD4/p1775243505725479):** Did we **12:11 [Mason Radke](https://slack.com/archives/C08TVA84PD4/p1775243507694999):** i only need one more download **12:12 [Mason Radke](https://slack.com/archives/C08TVA84PD4/p1775243521487839):** let me check all the angles.. but i think im good.. im online with the PLC ok **12:12 [Mason Radke](https://slack.com/archives/C08TVA84PD4/p1775243544979359):** let me disconnect and reconnect **12:13 [Mason Radke](https://slack.com/archives/C08TVA84PD4/p1775243610264079):** this one does seem to need a power cycle **12:14 [andy](https://slack.com/archives/C08TVA84PD4/p1775243640793929):** If I had IO i would set up an output to the power **12:14 [Mason Radke](https://slack.com/archives/C08TVA84PD4/p1775243694791839):** hopefully not a long term issue.. i think lots of reboots increase the chances of this happening **12:17 [andy](https://slack.com/archives/C08TVA84PD4/p1775243830098759):** I just power cycled **12:17 [Mason Radke](https://slack.com/archives/C08TVA84PD4/p1775243865365059):** its back! **12:18 [Mason Radke](https://slack.com/archives/C08TVA84PD4/p1775243894143669):** thanks

Extracted Entities

TypeKeyValueConfidenceEvidence
site client name Tough 100% Client: Tough
system product name Ignition 90% #ccsd-water-ignition — 2026-04-03
system product name Prosoft 80% i lost connection to the prosoft
File: Clients/Tough/CCSD/slack/2026/04/2026-04-03_ccsd-water-ignition.md
Updated: 2026-04-03 19:30:10.239469