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Clients/Laguna/emails/.raw/2026/april/Re_Scada_slow_Not_Working_1.md

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Jerry, Nothing is jumping out at us as an issue other than the error you shared with us is a Wonderware client application issue. Rebooting the clients might solve it. Also, there looks like there have been some unapplied changes made in SCADA. Is Cannon doing work in here still? Kevin Seifert AutoSys LLC ________________________________ From: Kevin Seifert <kevin@autosysnet.com> Sent: Tuesday, April 21, 2026 8:48:14 AM To: Jerry Nichols <jenichl@countyofsb.org>; Mason Radke <mason@autosysnet.com> Subject: Re: Scada slow/ Not Working Jerry, We are looking into the UF error. In the meantime, will you try rebooting just one of the client machines to make sure it comes back online ok, and to see if that will help the slowness? Then if that first client comes back ok, then reboot the second. -Kevin Seifert, AutoSys LLC ________________________________ From: Jerry Nichols <jenichl@countyofsb.org> Sent: Tuesday, April 21, 2026 7:24 AM To: Kevin Seifert <kevin@autosysnet.com> Subject: Scada slow/ Not Working Kevin, Yesterday, the SCADA started acting up. It takes a long time to load a new window, and sometimes it completely fails to load the new window and locks up. Attached are the alarms we are getting. I noticed that on the network window, PLC Z2 UF on branch PLC UVBT 10.15.20.71 is triggering the alarm timer but resets itself before the alarm is triggered. Are you able to take a look at it today? Jerry Nichols Laguna County Sanitation District Chief Plant Operator Tel: 805-934-6281 Cell: 805-310-1163

Extracted Entities

TypeKeyValueConfidenceEvidence
contact Kevin Seifert email kevin@autosysnet.com 100% From: Kevin Seifert <kevin@autosysnet.com>
contact Jerry Nichols email jenichl@countyofsb.org 100% To: Jerry Nichols <jenichl@countyofsb.org>
contact Mason Radke email mason@autosysnet.com 100% To: Mason Radke <mason@autosysnet.com>
contact Jerry Nichols phone 805-934-6281 100% Tel: 805-934-6281
contact Jerry Nichols cell phone 805-310-1163 100% Cell: 805-310-1163
server PLC UVBT IP address 10.15.20.71 100% PLC UVBT 10.15.20.71 is triggering the alarm timer
site Laguna County Sanitation District Laguna County Sanitation District 100% Laguna County Sanitation District
system Wonderware Wonderware 100% error you shared with us is a Wonderware client application issue
File: Clients/Laguna/emails/.raw/2026/april/Re_Scada_slow_Not_Working_1.md
Updated: 2026-04-21 16:15:19.290298