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Clients/Laguna/emails/.raw/2026/april/Re_Laguna_SCADA_issue_4.md

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Fantastic. Will you please verify that all data is showing on SCADA for the MBR process? Jesse had mentioned earlier that the analogs were reporting but not the digitals. Also, please forward a service report. Thank you David! -Kevin Seifert, AutoSys LLC ________________________________ From: David Noellsch <DavidN@CannonCorp.us> Sent: Tuesday, April 21, 2026 1:50 PM To: Kevin Seifert <kevin@autosysnet.com>; Mason Radke <mason@autosysnet.com> Cc: Nichols, Jerry <jenichl@countyofsb.org> Subject: Re: Laguna SCADA issue System is restored. Both servers are operational, and engines are running on both servers. I've been monitoring and checking for the last ~20 minutes. Performance looks nominal, including Historian/trending. David Noellsch, PE Principal Control System Engineer D: 661.616.6228 C: 213.215.9673 DavidN@CannonCorp.us<mailto:DavidN@CannonCorp.us> | LinkedIn<https://www.linkedin.com/company/cannon-> Cannon Reliable Responsive Solutions ________________________________ From: Kevin Seifert <kevin@autosysnet.com> Sent: Tuesday, April 21, 2026 3:08 PM To: David Noellsch <DavidN@CannonCorp.us>; Mason Radke <mason@autosysnet.com> Cc: Nichols, Jerry <jenichl@countyofsb.org> Subject: Re: Laguna SCADA issue ** WARNING: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. ** Thank you David -Kevin Seifert, AutoSys LLC ________________________________ From: David Noellsch <DavidN@CannonCorp.us> Sent: Tuesday, April 21, 2026 12:49 PM To: Kevin Seifert <kevin@autosysnet.com>; Mason Radke <mason@autosysnet.com> Cc: Nichols, Jerry <jenichl@countyofsb.org> Subject: Re: Laguna SCADA issue I've stopped the platform and all engines on app-server-1. One of the engines was stuck in a sync cycle with its redundant partner on server 2. I stopped the partner engine on server 2 temporarily to allow a clean termination on server 1. Everything is running on server 2 now. I'm monitoring for a few minutes. Then I will perform a repair install on server 1. David Noellsch, PE Principal Control System Engineer D: 661.616.6228 C: 213.215.9673 DavidN@CannonCorp.us<mailto:DavidN@CannonCorp.us> | LinkedIn<https://www.linkedin.com/company/cannon-> Cannon Reliable Responsive Solutions ________________________________ From: Kevin Seifert <kevin@autosysnet.com> Sent: Tuesday, April 21, 2026 2:15 PM To: David Noellsch <DavidN@CannonCorp.us>; Mason Radke <mason@autosysnet.com> Cc: Nichols, Jerry <jenichl@countyofsb.org> Subject: Re: Laguna SCADA issue ** WARNING: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. ** Adding @Mason Radke<mailto:mason@autosysnet.com> to the chain -Kevin Seifert, AutoSys LLC ________________________________ From: David Noellsch <DavidN@CannonCorp.us> Sent: Tuesday, April 21, 2026 12:13 PM To: Kevin Seifert <kevin@autosysnet.com> Cc: Nichols, Jerry <jenichl@countyofsb.org> Subject: Re: Laguna SCADA issue Kevin, Thanks for sending. This is some good background info. I agree a repair install is likely needed. Let me try to login. I assume VPN remote connection is still working. David Noellsch, PE Principal Control System Engineer D: 661.616.6228 C: 213.215.9673 DavidN@CannonCorp.us<mailto:DavidN@CannonCorp.us> | LinkedIn<https://www.linkedin.com/company/cannon-> Cannon Reliable Responsive Solutions ________________________________ From: Kevin Seifert <kevin@autosysnet.com> Sent: Tuesday, April 21, 2026 2:01 PM To: David Noellsch <DavidN@CannonCorp.us> Cc: Nichols, Jerry <jenichl@countyofsb.org> Subject: Laguna SCADA issue ** WARNING: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. ** Here is the hand-off information Mason gave me. Let me know what you think. Thanks in advance. Kevin Seifert ![[20260421_19db1d17087d_Outlook-0m0loqwi.png]] AutoSys LLC kevin@autosysnet.com<mailto:kevin@autosysnet.com> 805-835-9595

Extracted Entities

TypeKeyValueConfidenceEvidence
contact Jerry Nichols jenichl@countyofsb.org 100% Nichols, Jerry <jenichl@countyofsb.org>
contact Kevin Seifert kevin@autosysnet.com 100% Kevin Seifert <kevin@autosysnet.com>
contact David Noellsch DavidN@CannonCorp.us 100% David Noellsch <DavidN@CannonCorp.us>
contact Mason Radke mason@autosysnet.com 100% Mason Radke <mason@autosysnet.com>
server Application Server 1 app-server-1 90% I've stopped the platform and all engines on app-server-1
server Server 2 server 2 80% Everything is running on server 2 now
site Client Name Laguna 100% Client: Laguna
system SCADA System SCADA 100% Laguna SCADA issue
task Verify SCADA data for MBR process Verify all data is showing on SCADA for the MBR process 90% Will you please verify that all data is showing on SCADA for the MBR process?
task Forward service report Forward a service report 90% Also, please forward a service report.
File: Clients/Laguna/emails/.raw/2026/april/Re_Laguna_SCADA_issue_4.md
Updated: 2026-04-27 14:06:22.835475