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# Re: VPN
> **Thread Summary:** Mason Radke reported difficulty accessing AMWC servers and a PLC via VPN despite successful connection, suspecting configuration issues. Chris Schaab identified that recent firewall changes to a zone-based UI caused some rules to malfunction and advised Mason to try again; when issues persisted, Chris recommended updating the Wireguard VPN configuration file and provided a secure download link with a password. The current status is that Mason needs to delete the old VPN tunnel and use the updated configuration file to resolve the connectivity problem.
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## 1. From: Chris Schaab <cschaab@amwc.us> — Thu, 5 Mar 2026 17:36:22 +0000
Try it now. Our firewall got thrown into a zone-based UI a few weeks ago and some of the rules didn't convert correctly.
Christian Schaab | Network Administrator
Atascadero Mutual Water Company
P: 805.464.5344
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From: Mason Radke <mason@autosysnet.com>
Sent: Thursday, March 5, 2026 8:48 AM
To: Matt Sytsma <msytsma@amwc.us>; Chris Schaab <cschaab@amwc.us>
Subject: VPN
Hi Chris, I dont know why I have so much trouble getting connected to AMWC. Maybe because I dont need to do it very often. Anyway, it looks like the VPN connected ok, but im not able to hit any of the servers or the PLC at 10.10.200.200. Can you take a look on your end?
[image.png]
—Mason Radke
—Autosys, LLC
CAUTION
EXTERNAL SENDER - STOP, ASSESS, AND VERIFY - Report all suspicious messages with the Phish Alert button and do not click links, open attachments, or provide credentials.
## Attachments
- ![[20260305_19cbf129bd52_image.png]]
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## 2. From: Chris Schaab <cschaab@amwc.us> — Thu, 5 Mar 2026 22:41:19 +0000
You may need a new VPN .conf file. The Wireguard window should also have a Peer section below Interface with additional stats if it's connected.
Delete the old tunnel and use the updated file here: https://send.bitwarden.com/#ECvdnVWLMk-xE7QEAXSiJg/1RTYfr1rEOqeoicaixECkA
Password is Hangup4-Stylus-Crumb
Christian Schaab | Network Administrator
Atascadero Mutual Water Company
P: 805.464.5344
________________________________
From: Mason Radke <mason@autosysnet.com>
Sent: Thursday, March 5, 2026 2:19 PM
To: Chris Schaab <cschaab@amwc.us>; Matt Sytsma <msytsma@amwc.us>
Subject: Re: VPN
No luck.
[image.png]
—Mason Radke
—Autosys, LLC
From: Chris Schaab <cschaab@amwc.us>
Date: Thursday, March 5, 2026 at 9:36 AM
To: Mason Radke <mason@autosysnet.com>, Matt Sytsma <msytsma@amwc.us>
Subject: Re: VPN
Try it now. Our firewall got thrown into a zone-based UI a few weeks ago and some of the rules didn't convert correctly.
Christian Schaab | Network Administrator
Atascadero Mutual Water Company
P: 805.464.5344
________________________________
From: Mason Radke <mason@autosysnet.com>
Sent: Thursday, March 5, 2026 8:48 AM
To: Matt Sytsma <msytsma@amwc.us>; Chris Schaab <cschaab@amwc.us>
Subject: VPN
Hi Chris, I dont know why I have so much trouble getting connected to AMWC. Maybe because I dont need to do it very often. Anyway, it looks like the VPN connected ok, but im not able to hit any of the servers or the PLC at 10.10.200.200. Can you take a look on your end?
[image.png]
—Mason Radke
—Autosys, LLC
CAUTION
EXTERNAL SENDER - STOP, ASSESS, AND VERIFY - Report all suspicious messages with the Phish Alert button and do not click links, open attachments, or provide credentials.
CAUTION
EXTERNAL SENDER - STOP, ASSESS, AND VERIFY - Report all suspicious messages with the Phish Alert button and do not click links, open attachments, or provide credentials.
## Attachments
- ![[20260305_19cc029fbb8c_image.png]]
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